Reality Based Group is an award-winning customer experience solutions provider working with Ferrari, Amazon, BMW, Dave's Hot Chicken, NBA teams and more. We work with some of the most respected as well as some of the most recognizable brands on the planet. Check out our website at www.realitybasedgroup.com.
The Role
Reality Based Group helps organizations understand what truly happens in their customer experiences - so they can make better decisions, improve performance, and reduce risk. As an Outbound Business Development Representative, you'll be on the front lines of bringing that value to market.
This is a role for someone who enjoys thoughtful outbound work, values relevance over volume, and wants to build real conversations with senior decision-makers - not just book meetings for the sake of activity.
What You'll Do
- Prospect and engage new enterprise accounts through strategic outbound efforts.
- Research accounts and tailor outreach to specific industries, roles and business challenges.
- Execute outreach across phone, email and LinkedIn to generate high-quality conversations.
- Connect with C Suite leaders across CX, Operations, Strategy, and Marketing.
- Maintain accurate pipeline and activity data in CRM tools.
- Partner closely with Sales and Marketing to refine messaging and targeting.
- Test, learn and improve outreach approaches over time.
What Makes This Role Different
- You're selling insight and credibility, not a commodity product.
- Outreach is personalized and research-driven, not high-volume spam.
- You'll gain early exposure to enterprise-level sales conversations.
- Success is measured by meeting quality and outcomes - not just activity counts.
- Your ideas are welcome, and experimentation is encouraged.
Who We're Looking For
- 2-5 years of experience in and outbound BDR/SDR or similar role.
- Strong communication skills and the ability to engage confidently with senior stakeholders.
- Comfortable with persistence, hunting, rejection, and self-directed work.
- Organized, self-motivated, curious, and motivated to improve continuously.
- Interest in customer experience, research, professional services and sports.
- You're outgoing, hungry and enjoy winning.
Nice to Have
- Experience selling into enterprise accounts.
- Background in CX, research, consulting, sports or services-based sales.
- Ability to write clear, relevant outreach that stands without gimmicks.
- Experience in restaurant, retail or convenience store industries.
Compensation and Growth
- $75,000 - $120,000 OTE
- Clear expectations and transparent performance metrics.
- Supportive, collaborative sales culture with experienced leadership.
Why Reality Based Group
- Competitive pay
- Your chance to build your dream job in sales
- Potential to travel
- Health and wellness benefits
- 15 days PTO plus 8 company holidays
- 401k with 4% match
At Reality Based Group, we value preparation, credibility, and curiosity. If you're looking for a sales role where your thinking matters as much as your activity - and where you can build a strong foundation for a long-term sales career - we'd like to hear from you.