Reality Based Group is seeking a proactive and reliable Quality Control Specialist. In this entry-level, remote role, you will ensure our video products meet the highest quality standards for our clients.
Key Responsibilities:
- Quality Assurance: Audit, score and review video content against specific guidelines.
- Data Management: Accurately enter and analyze data using tools like Google Sheets or Excel.
- Contractor Support: Spot-check and provide feedback, escalating critical issues as needed.
- Communication: Respond to client review requests promptly.
- Project Coordination: Manage and coordinate scoring projects over the weekend, as needed.
- Collaboration: Assist the Quality Control Manager with coaching, answering questions via chat and email, and improving client surveys.
- Teamwork-Oriented: Work closely with your team to troubleshoot issues, share insights, and support one another to meet project goals.
Qualifications:
- Proficiency with Excel or Sheets.
- Strong internet connection.
- Exceptional attention to detail and time management skills.
- Excellent written and verbal communication.
- Weekend availability.
Compensation and Benefits:
- $17.00/hour
- Full-time, hourly employee position
- Fully remote
- Paid Training
- Benefits package with medical/dental/vision
- 401k with 2% match