Reality Based Group is seeking Independent Contractor Video Scouts to become the eyes and ears behind exceptional customer experiences and at industry-leading brands.

As a Video Scout with Reality Based Group, you will immerse yourself in the customer experience at some of the most renowned brands in their respective industries. Using a discreet hidden camera, you'll capture footage that provides invaluable insights to our clients. Your observations and feedback will play a crucial role in helping them improve their service offerings and deliver exceptional experiences.

This role offers exceptional flexibility, allowing you to choose an engagement level that suits your life:

Supplemental Income: This is an ideal way to earn supplemental income alongside your current job, taking on assignments as they fit your schedule.
Full-Time Pursuit: For those willing to commit to more extensive travel (potentially 2-3 weeks on the road per assignment), this role can be pursued as a full-time independent contracting opportunity.

Key Responsibilities

Travel independently to assigned locations, spending up to 2-3 weeks on the road per assignment for full-time pursuits, or less frequent travel for supplemental work.
Follow detailed evaluation scenarios that simulate real-life customer interactions.
Utilize a hidden camera (button camera and DVR) to capture footage of your interactions.
Complete short data surveys at the end of each evaluation.
Communicate effectively with your dedicated Project Manager.

Important Details (Please Read Carefully):

Expense Responsibility: As an Independent Contractor, you are responsible for all related travel expenses, including but not limited to vehicle rental, fuel, lodging and meals. These costs are not covered or reimbursed by Reality Based Group.
Required Equipment: You are required to provide your own video equipment (button camera and DVR) that meets company specifications. This equipment is necessary for the role.

Qualifications

Excellent observation skills and attention to detail.
Comfortable with extended travel and independent work.
Valid driver's license and a reliable form of transportation.
Tech-savvy with basic knowledge of video and file management.
Ownership or ability to obtain the necessary equipment to perform the assignments (button camera and DVR that meets company specifications).

Compensation

Competitive per-assignment rate, based on project complexity, scope and travel requirements.

Submit Your Application

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Do you have prior experience as a Mystery Shopper? *

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What type of commitment are you seeking for this independent contractor role?*

Travel is required for this position. Do you have a reliable form of transportation?*

For NJ Applicants Only: Are you willing to regularly travel to NYC for assignments?*

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