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Independent Contractor Shoppers

Traveling Customer Experience Evaluators - Independent Contractor (Remote)

Remote
Work Type: Full Time

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We look for entrepreneurial minded individuals who take the initiative to plan ahead to achieve their goals. We find that our most successful Customer Experience Evaluators possess a business mindset to best navigate the industry and efficiently prevail over obstacles. Uber, Lyft and delivery drivers are encouraged to apply, as relative driving experience is highly valued. As an independent contractor for Reality Based Group, we provide you with access to our expert, first class mentor and endless support as you enter this exciting and unique field. Our company strives to maintain a welcoming culture that keeps each individual engaged, informed, and connected; even while traveling. As a Customer Experience Evaluator, your efforts directly impact the success we all share, as well as your own growth, as we strive to promote from within. 

After collaborating with our route schedulers, you will capture footage and record information of our clients' customer experience along an expertly planned route of businesses. The footage is then uploaded to our QA team in Austin, TX to be edited and seen by our clients from the store to executive level. Experience in file management will help you properly label your footage prior to uploading, and communication skills will help your Project Manager keep everything on track; so you can make the most of your trip and gain financial success. On average, our Customer Experience Evaluators earn 6k/month. 



You -


  • Own or can obtain a digital video recorder and button camera
  • Are savvy with your laptop and your smart phone
  • Possess file management skill
  • Enjoy traveling and being on the road
  • Have an entrepreneurial mindset
  • Can overcome obstacles with creative thinking
  • Are self-motivated and thrive working remotely
  • Have excellent attention to detail


The Assignment -


  • Travel to our local clients' businesses and film your experience
  • Follow the guidelines provided for each shop
  • Handle camera equipment with care to capture quality footage
  • Fill out a short survey after shops are completed
  • Label all video files correctly

Reality Based Group is a premiere customer experience provider that serves some of the most respected and recognizable brands in the country. Our program is rooted in over 20 years of success and is ever changing and evolving to bring a modern approach to the industry. We help our clients measure the customer's experience and provide data to help create a road map to coach employees. With our tools clients now have the resources needed to implement changes to continuously improve. We want to be the first thought every best-in-class company leader has when thinking about how to improve their customers' experience, and we want you to join us in the journey.   Learn more about us here: https://www.realitybasedgroup.com/


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